Terms & Conditions

Welcome to Star Linkage Beauty Care Trading LLC, These terms and conditions outline the rules and regulations for the use of our website and the purchase of products from our store. By accessing or using our services, you agree to these terms. If you do not agree, please refrain from using our services.

1. General Information

• Store Location: Our business is based in the United Arab Emirates (UAE).

• Business Activity: We specialize in the sale of beauty instruments, including but not limited to hair styling tools, skincare devices, and salon-grade equipment.

• Contact Information: You can reach us via email at info@starlinkagebeautycare.ae or call us at +971 56 908 5925.

2. Eligibility

• To use our website and purchase products, you must:

• Be at least 18 years old.

• Provide accurate and complete personal information.

• Comply with all applicable UAE laws and regulations.

3. Products and Pricing

• Product Availability: All products are subject to availability. We reserve the right to discontinue any product at any time.

• Pricing: Prices are listed in AED and include applicable VAT unless stated otherwise. Prices are subject to change without prior notice.

• Product Descriptions: We strive to provide accurate descriptions, but we do not guarantee that all information is error-free. Please contact us if you require clarification.

4. Orders and Payments

• Order Confirmation: An order is confirmed only when you receive a confirmation email from us.

• Payment Methods: We accept payments via credit card, debit card, and other methods as listed on our website.

• Payment Security: All transactions are processed securely. We do not store your credit card information.

• Order Cancellation: Orders can be canceled before dispatch by contacting our customer service team. Once dispatched, cancellations are not allowed.

5. Shipping and Delivery

• Delivery Area: We deliver within the UAE. International shipping is subject to additional terms.

• Delivery Time: Standard delivery times are between 2-5 business days, depending on your location.

• Shipping Fees: Shipping charges will be displayed at checkout.

• Delivery Issues: Please notify us within 24 hours of delivery for any missing, damaged, or incorrect items.

6. Returns and Refunds

• Return Policy: Products can be returned within 14 days of receipt, provided they are unused, in original packaging, and accompanied by proof of purchase.

• Non-Returnable Items: Certain items, such as opened skincare devices or hygiene-sensitive products, are not eligible for returns.

• Refunds: Refunds will be processed within 14 business days after receiving the returned product. Shipping fees are non-refundable.

7. Warranty

• Coverage: Certain products may come with a manufacturer’s warranty. Please refer to the product listing for details.

• Warranty Claims: Warranty claims must be made directly with the manufacturer or through our store if applicable.

8. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

• Our total liability is limited to the purchase price of the product in question.

9. Privacy Policy

• Data Collection: We collect personal information necessary to process your orders and improve our services.

• Data Security: We implement appropriate measures to secure your information.

• Third-Party Sharing: We do not share your information with third parties, except as required by law or to process your order.

10. Governing Law

• These terms and conditions are governed by the laws of the UAE. Any disputes will be resolved in the courts of the UAE.

11. Changes to Terms

• We reserve the right to update these terms at any time. Changes will be effective immediately upon posting on our website.

Thank you for choosing Star Linkage Beauty Care Trading LLC, If you have any questions, please contact us at info@starlinkagebeautycare.ae.